Whatsapp or call: 0720 624 654
Last Updated: September 2026
Welcome to Webscribz Digital Agency. These Terms & Conditions govern your use of the Webscribz website and your interaction with our website design, development, digital marketing, branding, and related services.
By accessing our website, using our Website Cost Calculator, submitting an enquiry, requesting a quotation, or engaging our services, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website or submit information through our forms.
1. About Webscribz Digital Agency
Webscribz Digital Agency is a digital solutions agency based in Nairobi, Kenya. We provide services including website design and development, digital marketing, branding, graphic design, professional email setup, IT-related services, and other digital solutions.
Our services may be provided to businesses, organisations, NGOs, entrepreneurs, professionals, and other clients depending on their requirements.
2. Use of Our Website
You may use our website for lawful purposes and for the purpose of learning about our services, requesting information, calculating an estimated website cost, or contacting us regarding a potential project.
You agree not to use our website in a way that may damage, disable, overburden, interfere with, or compromise the operation or security of the website. You must also not attempt to gain unauthorised access to any part of our website, server, systems, forms, databases, or other related infrastructure.
3. Website Cost Calculator
Our Website Cost Calculator is provided as a tool to help potential clients obtain an approximate idea of what they may need to budget for a website project.
The estimate generated by the calculator is based on the information and requirements selected or entered by the user. Because website projects can differ significantly in scope, functionality, content, integrations, design requirements, and other factors, the estimate should be treated as an indication rather than a final project price.
The calculator estimate does not constitute a final quotation, proposal, contract, or binding agreement between you and Webscribz Digital Agency.
The final cost of a website project will only be determined after we have reviewed your specific requirements and discussed the project with you.
4. Accuracy of Information
When using our website, forms, or Website Cost Calculator, you are responsible for providing accurate and reasonably complete information.
The accuracy of the information you provide may affect the estimate generated by the Website Cost Calculator or the information we use when preparing a quotation.
If your requirements change or additional requirements are identified after an estimate or quotation has been provided, the final project cost may also change.
5. Quotations and Proposals
Any quotation or proposal provided by Webscribz Digital Agency is based on the requirements and information available to us at the time it is prepared.
A quotation does not automatically constitute acceptance of a project. A project becomes confirmed only after the applicable project requirements, pricing, payment arrangements, scope, and other relevant terms have been agreed upon by both parties.
Where the scope of a project changes after a quotation has been issued, we may review and adjust the quotation accordingly.
6. Website Projects
Website projects are developed according to the agreed scope and requirements between Webscribz Digital Agency and the client.
The project scope may include elements such as the number of pages, website functionality, integrations, content, design requirements, revisions, hosting, domain registration, email accounts, maintenance, or other services depending on the selected package or quotation.
Any functionality or service that is not included in the agreed project scope may require an additional fee.
7. Client Responsibilities
Clients are responsible for providing the information, content, materials, access credentials, approvals, and other resources reasonably required to complete their project.
This may include business information, text, images, logos, product information, service information, contact details, documents, and other content required for the website or digital service.
Delays in providing required materials, information, access, or approvals may affect the project timeline.
Clients are also responsible for ensuring that content and materials they provide to Webscribz Digital Agency are accurate and that they have the necessary rights or permission to use such materials.
8. Payments
Payment terms will be communicated and agreed upon before work begins on a project.
Depending on the project, Webscribz Digital Agency may require a deposit or upfront payment before development or other work begins. Any remaining balance will be payable according to the agreed payment schedule.
Work, delivery, access, publication, transfer, or other project activities may be dependent on the agreed payment terms being fulfilled.
9. Changes to Project Scope
A project is developed according to the agreed scope. Requests that significantly change the original requirements, functionality, structure, or direction of a project may be treated as additional work.
Where additional work is required, Webscribz Digital Agency may provide an updated cost and timeline before proceeding with that work.
10. Revisions and Approvals
Where revisions are included in a selected package or quotation, they apply to the agreed project scope and are intended to help refine the final work.
Additional revisions or changes beyond the agreed scope may attract additional charges.
Clients are responsible for reviewing submitted work and providing feedback or approval within a reasonable period so that the project can progress.
11. Third-Party Services
Some website projects may require third-party services, platforms, plugins, software, payment gateways, hosting providers, domain registrars, email platforms, analytics tools, or other external services.
The availability, pricing, functionality, policies, and performance of third-party services are controlled by the respective providers.
Where a project depends on a third-party service, Webscribz Digital Agency cannot guarantee that the third-party service will remain available, unchanged, or free from interruptions.
Any third-party subscription, licence, renewal, transaction, or service fee may be the responsibility of the client unless otherwise agreed.
12. Website Hosting and Domain Services
Where hosting or domain registration is included in a package or quotation, the applicable terms and limitations of the relevant hosting or domain provider may also apply.
Domain availability cannot be guaranteed before registration. Where a preferred domain name is unavailable, an alternative may need to be selected.
Hosting performance may also be affected by factors outside the direct control of Webscribz Digital Agency, including server issues, third-party infrastructure, network interruptions, security incidents, or provider-related problems.
13. Intellectual Property
Unless otherwise agreed in writing, ownership and usage rights relating to a completed project will be determined by the terms of the specific quotation, agreement, or package under which the project was delivered.
Clients remain responsible for ensuring that they have the appropriate rights to any logos, photographs, text, videos, documents, trademarks, or other materials they provide for use in their project.
Webscribz Digital Agency retains ownership of its pre-existing materials, proprietary processes, systems, templates, code components, resources, and other materials that were not specifically created as exclusive client-owned assets, unless otherwise agreed in writing.
14. Portfolio and Promotional Use
Unless otherwise agreed with the client, Webscribz Digital Agency may showcase completed website projects, designs, or other work produced for a client as part of our portfolio, marketing, case studies, or promotional materials.
If a project contains confidential information or the client has a specific confidentiality requirement, this may be discussed and agreed upon separately.
15. Website Availability
We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical issues.
The website may occasionally be unavailable due to maintenance, updates, hosting issues, technical problems, security measures, or circumstances outside our reasonable control.
16. Limitation of Liability
Webscribz Digital Agency will make reasonable efforts to provide our services professionally and according to the agreed requirements.
However, we cannot guarantee that a website, marketing campaign, advertisement, digital strategy, or other service will produce a specific number of customers, sales, enquiries, rankings, revenue, or other business results.
Digital performance can be affected by numerous factors outside our control, including market conditions, competition, customer behaviour, advertising platforms, search engine algorithms, third-party services, budgets, pricing, business operations, and other external factors.
To the extent permitted by applicable law, Webscribz Digital Agency shall not be responsible for losses resulting from circumstances outside our reasonable control.
17. External Links
Our website may contain links to websites, platforms, or services operated by third parties. These links are provided for convenience or additional information.
Webscribz Digital Agency does not control and is not responsible for the content, availability, security, or policies of third-party websites.
18. Privacy
Your use of our website and submission of personal information is also governed by our Privacy Policy, which explains how we collect, use, store, and protect personal information.
By submitting information through our website, you acknowledge that your information may be processed in accordance with our Privacy Policy.
19. Changes to These Terms
Webscribz Digital Agency may update these Terms & Conditions from time to time to reflect changes to our services, website, business practices, or applicable requirements.
When changes are made, the updated version will be published on this page and the “Last Updated” date will be revised.
Your continued use of our website after changes have been published constitutes acceptance of the updated Terms & Conditions.
20. Contact Us
If you have any questions regarding these Terms & Conditions or our services, you can contact us using the information below.
Webscribz Digital Agency
Kenya House Complex, 1st Floor, Office No. F33
Nairobi CBD, Kenya
Phone: 0720 624 654
Email: info@webscribzdigitalagency.com
Website: Webscribz Digital Agency