Last Updated: September 2026

At Webscribz Digital Agency, we respect your privacy and are committed to protecting the personal information you provide when you interact with our website, services, forms, advertisements, and other digital platforms. This Privacy Policy explains how we collect, use, store, protect, and manage your personal information when you visit or interact with our website.

Webscribz Digital Agency is located at Kenya House Complex, 1st Floor, Office No. F33, Nairobi CBD, Kenya. You can contact us by phone at 0720 624 654 or by email at info@webscribzdigitalagency.com.

Our website is available at webscribzdigitalagency.com.

By using our website or submitting information through any of our forms, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

When you interact with our website, request a quotation, use our Website Cost Calculator, submit an enquiry, or communicate with us, we may collect information that you voluntarily provide. This may include your name, email address, phone number, business or organisation information, website requirements, the type of website you are interested in, features and functionality you require, information about your products or services, and any additional information you choose to provide.

When you use our Website Cost Calculator, we may collect information relating to your website project, including the type of website you require, the features you would like, the number of products, services or programmes involved, your content readiness, preferred project timeframe, and other requirements you provide through the calculator.

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically. This may include information such as your IP address, browser type, device type, operating system, pages visited, time spent on our website, referring website or source, general website interaction information, and the date and time of your visit.

This information may be collected through cookies, analytics tools, advertising platforms, or other technologies used on our website. We use this information to understand how visitors interact with our website, improve website performance, improve our services, and measure the effectiveness of our marketing activities.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support website functionality, improve performance, understand visitor behaviour, measure advertising performance, and improve our website and marketing activities.

Some cookies may be placed by third-party services that we use for analytics, advertising, communication, or other website functionality. You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of our website.

4. How We Use Your Information

We may use the information we collect to respond to your enquiries, understand your website requirements, provide quotations and estimates, communicate with you about our services, provide website design and development services, provide digital marketing and related services, follow up on enquiries or quotation requests, improve our website and services, improve our marketing and advertising, measure the performance of our advertising campaigns, and understand how visitors interact with our website.

We may also use your information to prevent spam, fraud, abuse, or unauthorised activity, maintain the security and functionality of our website, and comply with applicable legal or regulatory requirements.

Where you use our Website Cost Calculator, the information you submit may be used to generate an estimated website cost and to help us understand your project requirements so that we can follow up regarding your website enquiry.

5. Website Cost Calculator

Our website includes a Website Cost Calculator that provides an estimated website cost based on the information entered by the user. The information submitted through the calculator may include your name, email address, phone number, website type, website requirements, desired features, number of products, services or programmes, content readiness, project timeframe, and other information you voluntarily provide.

The information collected through the calculator enables us to generate an estimated website cost and understand the requirements of your potential website project.

The estimate provided by the Website Cost Calculator is intended for planning purposes only. It does not constitute a final quotation, proposal, contract, or binding price from Webscribz Digital Agency. The final cost of a website project may vary depending on the specific requirements, functionality, content, integrations, revisions, and other project considerations discussed during the quotation process.

6. How We Share Your Information

Webscribz Digital Agency does not sell your personal information.

We may share information with trusted service providers where this is necessary to operate our website, communicate with you, process enquiries, analyse website activity, provide our services, or support our marketing activities. These may include providers involved in website hosting, website forms, analytics, advertising and conversion tracking, email communication, customer communication, WhatsApp communication, website security, and other technical services necessary to operate our website.

Where information is shared with service providers, we expect those providers to handle the information in accordance with applicable privacy and data protection requirements.

We may also disclose personal information where required by law, legal proceedings, regulatory authorities, or where necessary to protect our rights, users, website, or business.

7. WhatsApp Communication

If you choose to contact Webscribz through WhatsApp, any information you provide through that communication channel may be used to respond to your enquiry, discuss your requirements, provide information about our services, or follow up on your project.

Your use of WhatsApp is also subject to WhatsApp’s own terms and privacy policies. We recommend that you avoid sending highly sensitive or confidential information through WhatsApp unless it is necessary.

8. Email Communication

If you provide your email address, we may use it to respond to your enquiry, send quotations or project-related information, communicate regarding services you have requested, follow up on an enquiry, or provide information relevant to your request.

Where we send promotional or marketing communications, we will provide an appropriate way to opt out where required.

9. Marketing and Advertising

Webscribz Digital Agency may use online advertising and marketing platforms to promote our services and understand the effectiveness of our campaigns.

Where applicable, these platforms may use cookies, pixels, tags, or similar technologies to measure advertising performance, understand website conversions, create audiences, deliver relevant advertisements, measure interactions with our advertisements, or support remarketing activities.

These technologies may allow advertising platforms to receive certain information about your interaction with our website. You may be able to manage your advertising preferences through the relevant advertising platform, your browser, or your device settings.

10. Data Security

We take reasonable steps to protect the personal information we collect against unauthorised access, disclosure, alteration, loss, or misuse.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. While we take reasonable precautions to protect your information, we cannot guarantee the absolute security of information transmitted through the internet.

11. How Long We Keep Your Information

We retain personal information for as long as reasonably necessary for the purposes for which it was collected. This may include responding to enquiries, providing requested services, managing client relationships, maintaining business records, meeting legal or regulatory obligations, resolving disputes, and protecting our legitimate business interests.

The period for which information is retained may vary depending on the nature of the information and the reason it was collected.

12. Your Privacy Rights

Depending on applicable data protection laws, you may have rights regarding your personal information. These may include the right to request access to personal information we hold about you, request correction of inaccurate or incomplete information, request deletion of information where applicable, object to or restrict certain processing activities where applicable, withdraw consent where processing is based on consent, and request information about how your personal information is being processed.

If you wish to exercise any applicable privacy rights, you can contact us using the contact details provided in this Privacy Policy.

13. Third-Party Websites

Our website may contain links to third-party websites, platforms, or services. These third-party websites operate independently from Webscribz Digital Agency and may have their own privacy policies and terms.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policy of any third-party website before providing personal information.

14. Children’s Privacy

Our website and services are primarily intended for businesses, organisations, professionals, and other users who are able to use our services lawfully.

We do not knowingly collect personal information from children for purposes unrelated to our services. If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review the situation and take appropriate action.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, legal requirements, or privacy practices.

When changes are made, we will update the “Last Updated” date at the beginning of this Privacy Policy. We encourage you to review this page periodically to remain informed about how we handle personal information.

16. Contact Us

If you have any questions about this Privacy Policy, how we handle your personal information, or wish to exercise an applicable privacy right, please contact Webscribz Digital Agency.

Webscribz Digital Agency
Kenya House Complex, 1st Floor, Office No. F33
Nairobi CBD, Kenya

Phone: 0720 624 654
Email: info@webscribzdigitalagency.com

Website: Webscribz Digital Agency